Because we’re a boutique manufacturing operation, handcrafting all our stoves, we work with a waiting list system. Please read this page in full to understand how it works.
Need one right away?
Do get in touch, and we can see if anything is able to be juggled around. Due to the nature of building projects (renovations and new builds alike) we do often end up storing stoves for people, and if they’re not needing them imminently I can sometimes arrange a swap for someone more desperate!
Join the waiting list
Send us an email, and tell us which model you are wanting, and when you’d ideally like it by. We will slot you in to our waiting list, and reply with an approximate production and delivery schedule (indicative lead times above).
Once we get down to you on the list, we’ll be in touch to offer you a free slot in the next round of stoves (we build in batches of ten at a time), and give you a more accurate delivery time-frame and confirm current pricing.
This is the point we ask for a deposit from you to confirm your order. It is this deposit ($5,000) that secures your slot in that batch, so up until paying a deposit you have no obligation to stick with us if the timing or pricing ends up not working out for you.
We keep you updated during production, and confirm delivery and other options (eg: water jacket options, whether with or without legs if a Companion) as we progress through the batch.
The final payment is then only due as we near completion of your stove, prior to delivery.
Ordering from outside New Zealand?
Please read this article in full for details on international ordering: Your Guide to the Export Process.